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FAQs

What should we wear?

Workout attire and tennis shoes. While you are covered when throwing the bottles, there is still a chance the paint may get on your clothing, so maybe not your most favorite shirt. We provide safety glasses and helmets for your safety.

What if I just want to workout?

Both Arlie and Erica are available for personal training via their own separate training businesses at e•motion.  You can talk to them about booking a free consultation with them M-Th.

What if we just want to throw bottles? Or only workout?

To ensure you have the best experience as a whole, it is important that all 3 segments (smash, workout, chill) are involved. Much like an experience like sip and paint, we don’t go to just “sip” although don’t put it past me 😊.

What if we have an injury that prevents a certain workout?

Our trainers are trained professionals and can accommodate any person and adjust accordingly.  We’ll never push you to do something out of your ability.

 

I’m not in my best shape, am I going to make it?

Of course! Again, we will never push you to do something out of your ability.

 

Can we use our own playlist?

We want you to have the best experience possible, so by all means, make your own playlist, involve your group and let’s jam out!  If not, we just hook up our own music.

 

How old do you have to be to participate?

13 and older

 

How long is the experience?

The entire experience is 90 minutes: 25 min throwing bottle, 45 min full body workout and 20 min chill time.

 

Minimum and Maximum group sizes?

Do to the recent pandemic of COVID-19, class sizes have been reduced to ensure cleanliness.  e•motion cannot accommodate groups larger than 10 at this time. We will have a minimum of 2 participants in a room and a maximum of 5 participants in each smash room. Groups larger than 5 will be split into two rooms.

 

Can I replace therapy with emotion?

At e•motion we believe that therapy is sexy! However we are not licensed psychologists or mental health professionals and our work is not intended to be a substitute for these services. We understand the experience here can absolutely have you all up in your feels, honestly that’s our hope! But understand that you are human and encourage you to seek the appropriate services for you.

 

Can I bring my own bottles (BYOB)?!

YES! 15 empty glass bottles gets you $5 off your NEXT visit! 

What is your cancellation policy?

Due to the efforts put into each experience, we ask that you cancel at least 24 hours ahead of your appointment.

There are NO refunds, but we can reschedule within 6 months of your original appointment booking.

 

Can we bring our own phone/camera to take pictures?

Yes, however e•motion is not responsible for any lost, stolen or damaged items.  We’re also more than happy to be your photographer during your experience!  Since our business’s success is based off of word of mouth and social media, we ask you to please hashtag your posts…

Do you accept walk-ins?

At this time we require you to schedule on our website to ensure that the desired time slot is available and that the proper cleaning has taken place.

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